SENDING SECURE ATTACHMENTS

Please follow the below instructions to send one or more secure attachments through the Patient Portal MOBILE web browser.

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STEP 1

Compose a Message:

  1. Sign-in to the Patient Portal on your mobile device.

  2. Tap Messages.

  3. Tap Compose Message.

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STEP 2

Fill out key information:

  1. Provider: This dropdown will populate
    providers in our office.

  2. Location: Select MAIN OFFICE for the location for the provider you’re messaging. 

  3. Message Type: Select the type of message, such as Medical question, Insurance, or Other.

  4. Subject: Enter a brief summary of the purpose of your message.

  5. Message: Enter your message details.

    Note: Based on selected message type, other fields may appear; ie.) if you select "Prescriptions and refills" a field for prescription"appears with a list of options from your medication list.

STEP 3

Add attachments and send:

  1. Tap Attach files, then select the appropriate file from your mobile device. Please do not attach password protected files.

  2. Tap Send message when you’re done. The message is routed to the appropriate provider, and you’ll receive a Message sent! confirmation.

    Note: You can attach up to 10 files, but you must attach each individually. If you attach the wrong file, you can delete it before tapping Send message.